Power on the device you want your remote to control. Before you take your tv remote apart or buy a new one try this method. It came with 2 remote controls, one touch pad and a normal remote - I have had nothing but trouble with both TV and both remotes. My TV has stopped responding to the remote. I have a Sony TV model KD55X8509C. In this case, your mobile device must be connected to the same Wi‑Fi network as your Harmony hub. I took the board with the IR receiver on it out of the TV( board # 1-857-331-21 H2 Board). Next, press and release the Play/Pause button once every second until the remote finds the right code and your TV shuts off.When the TV shuts off, stop pressing the Play/Pause button. Menu. So I grabbed my phone camera and I pointed my tv's remote towards it, pressed some buttons and the remote is indeed working properly, because I can see the IR blips of light through the camera's 'eye'. When using the remote control, be sure to point it directly at the remote sensor on the device. Business. Batteries are fine. Grab a digital camera and turn it on. NOTE: Using the remote control too close or too far away may prevent the Infrared (IR) beam from reaching the IR sensor on the unit. Check that the batteries are positioned correctly and are securely in place. When I turn it on manually, my cable remote will change channels and control everything but the volume and on/off functions so it has to be the remote sensor on the tv. If the remote control has the ability to be set for different functions (TV… Select Settings > Remote Control > Program Remote. 5 people had this problem. Then, the remote stopped working just after the warranty coverage ended. … Start of main content. All That might fix a problem with a poor connection. Both my cable remote and tv remote doesn't turn the tv on, off or control the volume . It was working fine last week! Remove the battery cover and insert two new AA batteries. I have a Sony 26" Bravia model # XXXXX My infra-red device on this TV seems to have stopped working. Plug it into an electrical outlet that you know is working. Verify that you're using the correct size of batteries. Here's what I've found out by doing "my homework". Thanks! Tags (3) Now check if the critical buttons you use work like standby, play, stop etc. For Type A remote controls, refer to the following: The first time that I use the Touchpad Remote Control after purchase it does not work./An animated video for the Touchpad Remote Control plays back repeatedly. Try this First!!! For Infrared remote control troubleshooting, refer to the following. I have tried multiple universal remotes and nothing seems to work except the buttons on the side of the TV. If the remote is working, you will see the infra red blinks in your LCD screen on the camera. Any help appreciated. The remote control does not operate. It's a new tv and I can't switch it off or do anything! Point the remote at the camera's lens and press some buttons. Check that the remote is set to control your DIRECTV receiver. Hello, I was wondering if anyone knows why the Home button on my Sony Bravia TV remote no longer seems to work? Any help appreciated. Account & Lists Sign in Account & Lists Returns & Orders. Skip to main content Hello, Sign in. My Sony remote will not work for any functions including on-off changing channels or volume. Press and hold the ENTER button for three seconds. 3. Sony's Android TV will not respond to certain remote control buttons for 1-2 minutes after doing a reboot. Remove power to the TV. Enter another ZIP to see info from a different area. Some Smart TV models may offer text entry via Bluetooth when using a Harmony hub‑based product. Account. Repairing your remote should give you more satisfaction as you get to keep the remote you are used to. I have a Sony TV Model # KDL 32L5000. 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